Please note that we do not accept cancellations once an order has been confirmed. This is because all orders are processed quickly to ensure timely preparation and dispatch, and in some cases, items may be personalised or custom-made especially for you.

We kindly ask that you review your order carefully before completing your purchase. Should you experience any problems or have concerns after placing your order, please contact us as soon as possible. While we cannot guarantee cancellation, we are always happy to discuss your situation and will do our best to provide support or guidance where possible.

Your satisfaction is important to us, and we encourage you to reach out with any questions regarding your order.